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Your Privacy, Care & Confidence​

Protecting your personal information through secure, HIPAA‑informed privacy practices and maintain strict confidentiality in all communication and documentation. Our care is delivered with professionalism, cultural sensitivity, and respect—ensuring every interaction during pregnancy and postpartum is safe, private, and grounded in trust.​

 

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​Your Birth Journey: Support, Trust & Privacy​

​Providing non-medical doula support and postpartum wellness services for individuals and families. We honor your journey with compassionate, heart-centered care that prioritizes your privacy, comfort, and cultural needs.

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Collaborative, Doula-Friendly Care

We work alongside doctors, nurses, and care teams who welcome doulas as part of the birthing process. Our role is to support you, not replace medical care—helping you feel confident, empowered, and cared for every step of the way.

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What You Can Expect

• Confidential, respectful support: Your information, conversations, and preferences are kept private.

• Culturally responsive care: Your beliefs, identity, and family practices are honored.

• Empowerment & education: We provide guidance and information so you can make informed choices.

• Flexible, non-judgmental support: You can adjust or decline services at any time.

• Practical hands-on care: From comfort measures during labor to postpartum wellness and lactation support, we help families feel supported and nurtured.

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Your Rights

Every family deserves care that honors their voice, boundaries, and experience. With us, you can expect to:

• Be treated with dignity, respect, and understanding

• Receive care in a safe, supportive, and confidential environment

• Collaborate with your medical team without interference

• Make informed choices about your pregnancy, birth, and postpartum care

Our mission is simple: to provide compassionate, culturally aware support so every family feels heard, safe, and empowered throughout their journey.

 

Support for All Families
We provide compassionate, non-judgmental support for families of all backgrounds, identities, and structures. Every parent and caregiver is welcomed, respected.
 

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Resources & Support Materials

Access helpful tools, guides, and educational materials designed to empower families. These resources provide practical tips, evidence-based information, and references to support confident decision-making during pregnancy, birth, and postpartum.
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Explore Helpful Tools & Guides

Practical resources to support families during pregnancy, birth, and postpartum, including:

• Comfort and relaxation techniques for labor

• Breastfeeding and lactation guidance

• Newborn care tips and routines

• Postpartum wellness strategies

• Educational handouts and reference materials

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Doula Services Agreement & Outline

This agreement outlines the services, responsibilities, and expectations for both the doula and client. It ensures clarity, safety, and a supportive experience throughout pregnancy, birth, and postpartum.

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1. Services Your Doula Will Provide

• Emotional, physical, and informational support during labor and birth, at home and in the hospital, including guidance with breastfeeding immediately after birth.

• Three prenatal meetings and four postpartum meetings, at your home or a location of your choice.

• Assistance in creating a birth plan to guide your choices during labor and delivery.

• On-call availability beginning three weeks before your estimated due date.

• Unlimited phone and email consultations through the fourth postpartum meeting.

• A backup doula to attend your labor and birth if your primary doula is unavailable. In rare cases, a doula may not be able to attend.

• Collaboration with your healthcare team while respecting medical authority.

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2. Services Your Doula Will Not Provide

• Medical services: Your doula will not perform tasks such as blood pressure monitoring, fetal heart checks, vaginal exams, or other clinical procedures.

• Medical decisions or advice: Your doula will not make medical decisions or provide advice regarding medical care. Your doula helps you understand information from your provider and supports informed decision-making.

• Communicating with medical staff on your behalf: You or your partner speak with medical staff; your doula supports you and offers guidance.

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3. Client Responsibilities

• Attend all scheduled appointments with your doula.

• Provide a designated contact person for birth notifications if the client cannot reach the doula directly.

• Call your doula when you believe labor is starting; your doula will join at home if possible and provide guidance on when to go to the hospital.

• Understand that late or missed notifications may affect birth coverage.

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4. Attendance & Scheduling

• The doula will attend labor and birth according to agreed coverage hours.

• Both client and doula will communicate promptly about timing, location, or any unexpected changes.

• Excessive lateness or missed appointments may require rescheduling and could impact care continuity.

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5. Information Collection & Confidentiality

• Personal, health, and birth-related information may be collected to provide safe, informed support.

• All information is confidential and shared only with client consent or as legally required.

• Documentation may include birth preferences, contact details, and notes about care provided.

 

6. Agreement & Understanding

By signing this agreement, both client and doula confirm understanding of services, responsibilities, and expectations. This ensures a respectful, supportive, and collaborative partnership throughout the birth and postpartum journey.

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Cancellation & Rescheduling Policy

At Breathe, Embrace & Nurture, we understand that pregnancy and postpartum plans can change. We aim to provide flexible, respectful care while protecting reserved time and on-call availability.

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• Appointments (Prenatal/Postpartum): Please give 24 hours’ notice to cancel or reschedule.

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• Late Cancellations: Cancellations with less than 24 hours’ notice may result in a missed session being counted as used.

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• No-Shows: If you miss an appointment without notice, the visit may be counted as completed and may require a new booking to continue care.

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• On-Call Birth Support: Once on-call coverage begins (3 weeks before your due date), the retainer/on-call portion is non-refundable because time is reserved exclusively for you.

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• Emergencies: Medical changes, early labor, or unexpected situations will always be handled with compassion—please contact us as soon as possible so we can adjust your plan.

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Refund Policy​

• Refunds: Payments for completed sessions are non-refundable.

• Packages\Retainers; Any unused sessions may be credited at our discretion based on timing and availability.

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